An AI agent that closes — not a bot that replies.

Konnexion's agent understands what a customer means, looks up your real data to answer, and takes action — recommend, build a cart, confirm an order, or hand off to a human with full context. It runs on your own AI key, billed by the provider directly.

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What you get

A salesperson that never sleeps, at software scale.

Keyword bots match words. Konnexion's agent reasons over your catalog, policies and knowledge base — and acts on what it finds.

Understands intent — natural language, follow-up questions, real recommendations.
Answers from live data — Shopify Storefront MCP + your knowledge base, never a stale script.
Takes action mid-chat — builds carts, sends payment links, confirms COD, tags contacts, calls your APIs.
Bring your own key — Claude, GPT, Gemini or Bedrock; billed by the provider, no markup.
Clean human handoff — escalates sensitive chats with the thread summarized for your team.

How it works

Reasoning, live data, and action — in one loop.

Understand

Reads meaning, not keywords

“Something warm under ₹3k in medium” becomes a real catalog search with the right filters. The agent asks smart follow-ups and recommends like a good shop assistant.

Multi-turn memory across the conversation
Handles typos, Hinglish, and vague asks

Live tool-calling loop

Act

Calls the right tool at the right time

The agent decides when to search the catalog, check an order, build a cart or hand off — using a live tool-calling loop over your Shopify store and your own backends.

Namespaced Shopify tools + your custom HTTP tools
Never-throws execution with graceful fallbacks

Control

Your model, your key, your data

Bring your own LLM key so usage is billed by the provider directly — preserving the no-markup story. We store only the text and index the agent needs.

Claude, OpenAI, Gemini or AWS Bedrock
Per-tenant encrypted keys; you stay in control

Good to know

Questions about ai commerce agent.

The conversational AI agent runs on your own model key (billed by the provider). The live Shopify catalog browse also works without any AI key, via a simple menu-driven path — so you're never blocked.

Anthropic Claude, OpenAI, Google Gemini and AWS Bedrock, behind one normalized interface. Switch providers without changing your setup.

Refunds, complaints and anything you flag are handed off to a human with the conversation summarized, so your team picks up warm.